Probably your video player is of the old version. Try to update it and then restart your computer. If it still doesn’t help, you may contact our support department to assist you to remove this problem.
Articles in this section
- Which browsers is the site compatible with?
- Popup Blocker
- Screen Resolution
- What quality are the videos?
- How do I download a video?
- How do I download an image?
- I cannot get any videos to play
- The audio does not play smoothly for me, what can I do?
- Still can't stream even after installing Adobe Flash Player